This page gives answers to all the most Frequently Asked
Questions (FAQs) about doing the survey.
You can browse the answers from this page (index below), or see
them as a slideshow.
To find information about a particular topic, like "special", you
can search the page: Edit_Find or CTRL_F works in many browsers.
This page accompanies a booklet, Collecting Good Data,
which you will be sent in the post and can download as a PDF here.
| FAQ |
Comments |
Slides (open in new window) |
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| What is
this FAQ for? [TOP] |
These pages explain the approach to the SHEU
health and lifestyle survey. We call it 'Collecting Good Data'. 'Good' data are not data that show off your school in its best light, but data that you can trust and use to plan changes in school. |
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| Can I
skip this bit? [TOP] |
Go directly to:
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| INTRODUCTION:
Who are SHEU? [TOP] |
SHEU is the Schools and Students Health
Education Unit, which was founded in the University of
Exeter in 1977 by John Balding. We mostly do survey work, mostly about health, and mostly in schools, but some of what we do is none of those things. We also write reports and offer online research news services, and publish an online journal, Education and Health. The journal is free and open-access from our website; we very much encourage contributions from practising teachers. |
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| PURPOSES
AND PLANNING: What's
the
idea
behind
the
survey? [TOP] |
The original idea was, and is, to offer
schools some figures to plan with. Local authorities
also find the aggregate figures useful. John used to run in-service training sessions in health education for teachers, looking at what should be done in the name of, say, drugs education or sex education, and found he had provoked what were sometimes very heated discussions. One theme of the discussions were claims about what young people in their school were doing -- maybe 'there's none of that in my school' or 'they're all at it'. But do we have any evidence for these claims? They can be based on important local incidents or personal experience, but maybe these are only partial views of what is going on. John formed the view that an anonymous survey of all pupils could provide a better basis for discussions about what the situation was like locally and what then can be done to support pupils. |
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| How
does the survey link to other school concerns? [TOP] |
The most obvious link is to a local Healthy
Schools programme, which runs in many Authorities following
the wind-down of the National scheme. Elements of the survey will also link to many elements of a school's PSHE programme. You will also be able to use evidence from the survey to support your school development plan, to provide evidence for a Self-Evaluation Form and other documentation to show the basis for decisions and judgements for OFSTED. |
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| RUNNING A SESSION: [TOP] |
The next FAQs explain about how to run a survey, whether you do the survey on paper or online. Things that are particular to one medium or the other are dealt with later. | ![]() |
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| What
are the pros and cons of doing it online or paper? [TOP] |
Doing it online will be the fastest way to
get your results and may well feel more confidential to the
students, as the results disappear from the screen. Doing it on paper can enable a whole year group to tackle the survey at the same time (for example, in a hall set out for examinations), involves no IT skills or resources ... and may also feel more confidential for the students, as they may understand how examination papers must be kept secure and the same procedures should be used for the completed survey booklets. Most of what is below applies to any school, and we will have separate sections for online or paper completion. We aim to provide parity of service for all schools, so that online schools will get convenient printed reports and paper schools can have their results uploaded to the survey server. |
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| What
about the parents? [TOP] |
We will send you a pack of materials to
support the survey. You get a short booklet called 'Collecting Good Data' which echoes the content of this slideshow. There are other materials in the pack:
Please write to parents/carers to let them know the survey is going on in school. We offer a standard letter which you can use and which we will send you, and if you would like an electronic copy then please email us or download here. There are versions for a primary school (early/late) or a secondary school. |
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| Who do we
survey? How many pupils from which year groups? [TOP] |
This will be different in each local
survey. Typically we survey in even-numbered year
groups (2/4/6/8/10), but you can top up your sample with
classes from other year groups.
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| What
do
we
say
to
the
pupils? [TOP] |
Please introduce the survey to the pupils;
you can do this as part of the data collection exercise, or
on the previous day, or do as an assembly.
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| How do
we know the answers are honest? [TOP] |
If you get the atmosphere right, most pupils
will want to answer honestly. What evidence do we have for pupils' honesty?
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| When and
how long? [TOP] |
Please do the survey:
Adequate time is essential; to ensure that the information collected is of the highest quality. Our recommended time period may be longer than your longest lesson with the pupils. It is possible to some of the introductory discussion on the previous day or the lesson just before the survey session. |
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| What
do we do with less fluent readers and writers? [TOP] |
We imagine that, in general, secondary-age
pupils will want to complete the questionnaire at their
own pace, and so will some Year 6 pupils in primary
schools. Younger pupils may be led through the questions as a teacher reads them out, either as a whole class or in smaller groups. We can send you a PDF to display on a screen. Please provide pupils with additional needs with the support that you might usually offer. This might include
A helper can 'scribe' for a pupil, at cost of confidentiality. Pupils should be reminded that they don't have to answer every question. We would be pleased to assist in any way we can by providing split booklets, larger type, MP3 recordings or other support. The online questionnaire has a 'read-aloud' feature; the voice is computer-generated, but quite agreeable to listen to. We can also adjust the size and background colours of web pages. We might summarise our goal as: we would like as many questions completed as possible, by as many pupils as possible, in as much comfort as possible. Pupil comfort is a factor, and if they have had enough, please give them a break or permission to stop. |
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| What
else do we need to do in advance? [TOP] |
There are only two compulsory questions: year
group and sex. We use standard year group numbering,
so if you use something else in your school, please coach
the pupils about the nationally conventional
numbering.
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| Do
we
have
to
give
postcodes? [TOP] |
No-one has to give any answers they don't
want to, and this is especially true for postcodes. Moreover, schools don't have to seek postcodes if they don't want to. Postcodes are used to analyse the results by area, not to locate individuals. We hope that with a clear explanation of what the postcodes are used for, and of our security procedures, they will be willing and able to provide their home postcode. |
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| Aren't
postcodes
a
security risk? [TOP] |
We're pretty hot on security, as you might
expect, but we go an extra mile when it comes to postcodes. For example, when we punch in the information from a paper questionnaire, we don't store a young person's whole postcode with the rest of their answers. We replace the last bit of the postcode (the PF of EX2 8PF) with 99 in the files, so, even if we were hacked and someone found the file, they couldn't use the information to find anyone. We fetch and use the full postcode only when we are drawing maps or doing other analysis by area. |
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| What
happens
to
postcodes online? [TOP] |
Online, the postcode question is
encrypted. The standard for encryption we use through
GNU-PGP is AES-256, which we believe is as good as
impregnable. |
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| What
do
you
want
postcodes
for? [TOP] |
We use postcodes to draw maps, showing the
distribution of responses in different areas. For
example, it would be interesting if a map of young people's
smoking habits was the same as the map of adult smoking
habits from the same district. It would be even more
interesting if it was different! Lots of mapping information is linked to postcodes and this is by far the easiest way to approach it. |
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| How can I
support supervisors who haven't seen these slides? [TOP] |
Please give supervising staff a set of
materials in good time so that they can anticipate any
problems that might arise. Each class needs:
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| How do
we introduce the survey to the class? [TOP] |
The atmosphere in the classroom is the single
most important factor in supporting collecting of good
data. We know that pupils give full and honest answers
if they believe the survey has a proper purpose and that it
is safe to be honest. Do explain to pupils:
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| What
if
yesterday
wasn't typical? [TOP] |
Responsible pupils will want to be helpful
but this can lead to a different sort of problem. What
if the question asks what they did yesterday, but that
yesterday wasn't typical? Then please just give
the true answer for yesterday. Things should even out over the whole sample, and we won't understand the answers if some pupils are giving an answer that isn't exactly right, even if they are trying to be helpful. So, please read the question carefully and answer the question as it is put (advice that we remember often giving to pupils!). |
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| How do I plan the session? [TOP] | Please could each supervising teacher read
through a copy of the questionnaire before the session and
decide what sort of support to provide. During the session, please note any problems on the Supervisor's Notes feedback sheet, particularly if more than one pupil hits the same difficulty with a question. There may be some early finishers who will need a follow-up activity or destination. Slow finishers may like extra time, or extra time after a break. We might summarise our goal as: we would like as many questions completed as possible by as many pupils as possible in as much comfort as possible. Pupil comfort is a factor, and if they have had enough, please give them a break or permission to stop. Do emphasise privacy - between pupils ('test conditions') and between staff and students. Pupils may have familiar separate 'test positions' around the classroom. We suggest a blank questionnaire be available, so reference can be made to it rather than to a pupil's part-completed questionnaire, to ensure their privacy. Some pupils will welcome additional adult help available in the room, and some pupils may need one-to-one support throughout. Complete confidentiality may be impossible in such conditions, so pupils should be encouraged to 'pass' if they feel compromised. If completing the survey using paper booklets, you might like to have to hand a large pre-labelled envelope in which to place and seal the completed questionnaires, just as you might do with examination papers. Do remind pupils about sources of support in and out of school for issues in the questionnaire that may be affecting them. |
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| DOING THE SURVEY ONLINE: What's special about doing it online? [TOP] |
Completing online is often faster and many
young people might prefer to do the survey online. You will need to book your IT suite and ensure that each pupil in each group has a working computer each, with sufficient privacy to complete the survey in comfort. The arrangement of screens may not lend itself to perfect privacy, so do emphasise to the pupils that they need to look after each other and keep their eyes on their own answers. IT suites are often busy, so to get a whole year group through in good time, you may prefer to revert to the paper version. |
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| How
do
pupils
get started? [TOP] |
Using a standard web browser, come to the
website http://www.schoolsurveys.co.uk/
(or http://www.healthsurveys.co.uk/
). Pupils click on the pupil login button. To log in they just need to know the four-digit school 'name'. The actual name of the school should be shown on the next page that they reach; if it's the name of a different school, please check the number! |
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| What if
they are not used to online forms? [TOP] |
We do offer a practice page which you are
free to use or ignore. It pops up a window with some
example questions, showing different types. One feature of the online survey is worth noting:
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| Do
they need a password? [TOP] |
There is no need for a password. When first logging in, the server will ask you for an ID number, which they won't have yet. Each respondent will be given a number by the server once they start. The ID number is used to resume completion of the questionnaire after a break. |
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| Can I see
the online survey first? [TOP] |
Please look at the online survey
first! We recommend you go through the whole questionnaire as if you were a pupil. If you use the ID number 'TEST' then the server will not record your answers as part of your school's survey. And please use a computer that the pupils will be using. The Internet settings for your own computer may be different, and we sometimes have school 'parental' control filters take exception to one of our questions. If your school routinely uses iPads or other tablet computers, we think the survey will still work as intended, but whatever system you use, please check the survey using the systems that the pupils will be using. |
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| What's
the
student
ID for? [TOP] |
The computer will issue each student with a
unique ID number. The number will allow a student to resume completion after a break. If they don't remember the number, they will have to abandon the part-completed questionnaire. |
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| What
do
the
questions
look
like? [TOP] |
If you've done surveys online before, you
will recognise our design as being the default for online
forms. The questions are served up in page-fulls, and saved away that way too. The pages are numbered and show a completion bar. We use a standard typeface, but can change it to suit your pupils. The size of the text can be adjusted by each pupil, either using their browser settings or the 'text size' buttons on the page. |
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| What
about students with poor mouse skills? [TOP] |
Or researchers with poor mouse skills... If the student clicks somewhere close enough to one of the answers, it will register the answer and highlight the answer chosen. The answers click off in the same way. |
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| Can students self-support? [TOP] | The online questionnaire will read itself to
students. If you click on the 'ear+speaker' icon top right, you get sliders added to each question. If you click on the arrow on the slider, the question will be read over the computer speaker. This could make for a noisy atmosphere, so do provide headphones for students who might use this feature. |
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| What
happens if you leave out a question? [TOP] |
The system will remind you to complete it but
will not insist. Try it. Leave out a question and click on 'Next' at the bottom of the page. |
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| What
happens if you ignore a reminder? [TOP] |
The system won't give you the Next page just
yet, it will list the questions omitted at the bottom of the
page and show the missed questions in red. Whether you complete the missed questions or not, if you click 'Next' again, you get the next page. |
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| Does
everyone get the same questions? [TOP] |
Not quite. The system will steer you
around some questions if they don't apply to you or they are
not for your age group. Please bear this in mind if you are reading out the questions to a group. |
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| What
happens at the end of the survey? [TOP] |
Just like a paper questionnaire, you can just
close the survey or go back through your previous answers to
check them. If you click 'Finish', you are taken to one last page. |
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| To
where are the students directed next? [TOP] |
We have a closing page that directs students
to some age-appropriate health websites. Primary-age pupils are invited to look at the CBBC Newsround Health pages. Secondary-age pupils are invited to go to the NHS Change4Life site. |
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| Can
I
send
them
somewhere
else? [TOP] |
We can adjust the survey so the follow-on
page is any other page of your choosing -- Maths homework, a
word game, as you please. Let us know what you would like. |
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| So,
what can I do online? [TOP] |
You can
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| How do I
get into the administration pages? [TOP] |
You use the same four-digit school 'name' but
you also need your password. You are allowed, and even encouraged, to change your password. If you change it, and then forget it, then we can't fetch it for you, but give us a call and we can give you a new password, and you can choose it. |
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| Can I turn off the survey? [TOP] | Please turn off the survey once all the
pupils have completed it. You log in, browse to the 'Surveys' page, and change the 'State' from 'Running' to 'Finished'. Everything will still work the same if you don't do this, except that if you do, we will know you don't plan to survey any more pupils and we can start checking and preparing reports. |
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| What's
special about doing it on paper? [TOP] |
You might find it easier to tackle the survey
on paper; it doesn't require a free IT suite and it can feel
more private. Completing on paper means you will get the results more slowly and it may have funding implications; if you haven't been invited to choose between online and paper routes, please contact our office. |
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| What's in
the box? [TOP] |
You get the a similar CGD manual as online
schools, but this will sit on top of a pile of
questionnaires. There are other sheets in the pack:
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| How do we get the questionnaires back to SHEU? [TOP] |
After the questionnaires have been completed:
We will send you two labels for each parcel: one to go on the parcel and one to hand to the courier. The labels have bar codes, so we will email you a PDF to print. |
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| RESULTS AND
REPORTS: What's the fastest way to look at our results? [TOP] |
Once the pupils have completed their
questionnaires, you can go back to your other tasks and wait
for a report to arrive in the post. That may be
enough, but you can also use the results service online. |
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| Where is
the link for the results? [TOP] |
Get into your surveys online in the same way,
and click on the 'Results' link. |
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| What's
the fastest way to see results? [TOP] |
If you just follow your nose, you will get
served a set of tables showing the results for your school,
broken down by age and sex. That may be enough, but
you can do a lot more here. |
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| How do
I find the options for results? [TOP] |
So, find this year's survey, read along the
row, and click on Results. |
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| Can I
get a breakdown of the results? [TOP] |
Once you click on 'Results', you are
taken to an 'options' screen. If you just click 'next', you get the results in the default format, broken down by age and sex. |
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| Can I
get a different breakdown of the results? [TOP] |
You can, if you like, select other breakdown
questions, and a comparison group. The minimum sample
size in any sub-group is 10. The comparison group may not be made live until the last school has completed the survey. If you are the first school to complete, you have longer to look at your own results, but will have to wait for a local comparison. |
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| What
do
the
results
look
like? [TOP] |
The results are delivered as one long page. The top of the page explains the sample and the breakdown chosen (blue) and, if selected, the comparison group (pink). |
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| How
do
I
find
the
answers
to
one particular question? [TOP] |
The next bit of the page give you a list of
all the questions; click on any question to see the results
for that question. The index toggles on and off for
your convenience. |
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| How
do
I
interpret
the
tables? [TOP] |
The table for each question shows all the
responses, the percentages giving each response (first
giving the breakdown selected, and then an overall
percentage for each response) with a little set of blue bars
to illustrate. If you chose a comparison sample, these results will be shown in brackets beside your results, and the overall percentages for the comparison sample will be shown as pink bars. |
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| What
happens
to
typed-in answers? [TOP] |
Typed-in 'free text' responses will be shown
as typed in a list with a few exceptions:
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| Are we normal? [TOP] |
If you choose a comparison sample, a list of
significant differences between your sample and the
comparison sample will be shown at the end of the
page. Click on a question to see the results.
Sometimes you get a handful of differences, sometimes a
couple of screens-full. The '99% confidence' means that the computer has calculated than in only 1% of surveys would you get a result so different just by chance. It's like getting a perfect hand of 13 spades -- either it's not a typical pack of cards (a real difference) or by chance you have had a very unusual shuffle. |
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| How do I
know what result to look at? [TOP] |
You can do a bit of maths, but usually the
answer that is causing the computer to become excited is
plain enough to see. If you look at the table, there will be a pair of answers which contrast. |
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| Can
I see the results from other schools? [TOP] |
You can see their results, but anonymously. Look for the 'meter' icon on your tables at the start of each row, and click on it. |
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| How do I
get to see the results from other schools? [TOP] |
You will see the breakdown of results for
that response for all schools, including yours. Your
school alone will be labelled. |
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| What if
I don't want to look online, or I'm too busy? [TOP] |
Wait for a packet of results and reports in
the post. We will send you a school report, a booklet of ideas, an order form for extras and (perhaps) a set of plain results tables. |
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| What
do
paper
tables
look
like? [TOP] |
You are shown the percentage of pupils giving
each response, and all the responses are broken down by year
group and sex. The sample sizes are shown throughout. Very small samples may be merged to give a less wobbly and more surely anonymous set of results. |
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| What does
a school report look like? [TOP] |
Each participating school will be sent a
report; it shows a comparison with other schools, so you
will have to wait for the other schools to finish. We will send a paper copy in the post, as this seems the most reliable way of letting you know it is available, but we can and will email a MS Word for Windows version on request. |
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| What is in a school report? [TOP] | This is the contents page; yours may be a
little different if you haven't taken part in the survey
before, or if your Authority has requested some special
features. |
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| How
are comparisons made? [TOP] |
Two ways: firstly, as a list of comparisons,
in order, most different first, rather like you see
online. Sometimes you get a handful, sometimes a
couple of pages. |
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| And the other comparison? [TOP] | You may also be shown 'spine' charts, which show comparisons for selected questions in a graphical format. | ![]() |
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| Is there
a summary? [TOP] |
Yes, the majority of the questions are given
a single percentage and listed by topic, with comparisons if
available, over a couple of pages. |
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| What about
trends? [TOP] |
If you have done the survey before, you get a
similar set of headlines and listing of differences,
comparing you now with your previous survey. |
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| Is there more detail? [TOP] |
The 'headlines' just give for each question
the percentage for one or maybe two selected responses, and
just for the overall sample. In the body of the report, each headline is repeated, but will have additional breakdown by age and sex, for your school and for the comparison sample, and perhaps some extra charts and analysis. There is probably more detail here than you need to pay attention to; use the lists of differences to guide you to the most important topics and findings. |
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| RESPONDING
TO
RESULTS:
|
Occasionally, we find the teacher responsible
for the survey highlighting important findings... and
covering the whole report in pink, drawing up a giant action
plan, and collapsing... Please take your time, enlist some help, and do recognise that most of these questions report behaviour that doesn't go on in school and which you may not be able to change, even with help. |
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| Is it up to
me? [TOP] |
We hope and believe you will be able to get
some support in tackling the results from colleagues in and
out of school. We will send with the report an 'After the Survey' booklet, containing suggestions of how to work with the results in your school. |
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| Can I get
more? [TOP] |
By all means. We would be pleased to
offer you additional support and analysis to help you get to
grips with your results, and we can send you your results in
spreadsheet form to assist this. |
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| I want charts! [TOP] |
You can have charts; give us a call. |
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| What
about
national
data? [TOP] |
We put all the results from all the schools
we work with from each calendar year into a hat, give them a
stir, and see what comes out. We then get some very large samples for some important aspects of young people's lives. You can buy the report, of course, but the headlines can be seen on our website. These aren't really 'national' figures: they come from the changing and to some extent accidental sample of schools taking part in the surveys in any one year. But the population of schools in our databanks are a reasonable match to the national sample, our results usually do match genuinely national samples where we can see an overlap, and so we might be allowed to hope that they are fairly representative of the national numbers where we have no direct comparison. |
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| What
about
national
trends? [TOP] |
We have these compilation reports going back
to the 1980s, so we can see trends. Again, they aren't
'national' trends, but trends in these accidental
compilations, but where we know about national trends from
other surveys, we can find them in our results, and we can
hope that where we see other trends that we can't compare
with anyone else's research, we can trust them too. |
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| Are
you trying to sell me a book again?
[TOP] |
Again, we have published reports of the
trends we have collected, and of course you can buy the
reports, but again we have summaries on our website. |
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| Who gets to see the results? [TOP] | The aggregate results from a survey -- say,
the results from the whole of Devon -- we hope and believe
will be very widely shared and used. Your own school results will normally be kept confidential to your school. You can share them if you like, but that's up to you. It is possible that the local Authority will make it a condition of your participation that selected officers will have access to your school's results. |
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| EXTRAS: What about other local schools? [TOP] |
If you are part of a cluster or confederation
of other schools, we can pull together results from these
schools and show you those results. This can include a
collection of results from both primary and secondary
phases, which can be very stimulating. |
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| Tell me more! [TOP] |
There are case
studies, summaries
of
our
research, links
to
other
people's
research
and online-only
reports on our website.
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| How do
I get in touch? [TOP] |
You can contact us by email or
telephone,
or these days you can even Tweet at
us. We still have an old-school fax, and will attempt to catch and care for messenger pigeons. |
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| SPECIAL
NEEDS: What about special schools? [TOP] |
We can and will adapt our paper and online
questionnaire for special schools. |
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| Do you do Widgit? [TOP] |
These adaptations include:
We have Widgit symbol software and can sprinkle these
throughout your questionnaire. |
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| What
aboout online surveys in special schools? [TOP] |
Online, we can make the same amendments, and also change the typeface and background colours to suit your students. | ![]() |