"You have made a truly significant contribution to health education and health promotion of young people in, not only England, but all over the United Kingdom and beyond." Colleague from NHS Scotland paying tribute to John Balding, presented at his retirement lunch, May 2005
Cold calls
| No. of working days/year | 250 | days |
| Working hours/day | 7.5 | hours |
| Total working hours/year | 1875 | hours |
| No. of purchase areas for office | 100 | areas |
| No. of potential suppliers for each area | 100 | suppliers |
| Average length of cold call (hours) | 0.1 | hours |
| Calls from each supplier/year | 2 | |
| Total potential call time/year | 2000 | hours |
| Actual time in year I would spend working if I took every call | -125 | hours |