Website Policy

This policy has been developed to comply with the Data Protection Act 1998 and follows good practice guidelines from the Direct Marketing Association.


  1. We collect contact information from you to fulfil your orders or reply to queries.
  2. We might use this information to contact you again if you don't advise us otherwise.
  3. We try and protect any information we hold about you as securely as we can, however information supplied over the Internet is never completely secure.
  4. We use PayPal for sales functions will set cookies on your computer.

1. Your personal information

  • We collect contact information from you to fulfil your orders or reply to queries.
    • We might use this information to contact you again, particularly if you join our mailing list.
    • You can let us know when you give us the information or let us know now that you do not wish to receive further contact from us.
  • We will let you know what information we hold about you if you ask us, but we might make a charge for doing this (no more than £10).
  • We don't sell or share our mailing lists (e-mail or postal).
  • We take steps to secure our server from hackers and the premises have a monitored alarm linked to the police.

2. Cookies

We use PayPal for sales and Google Analytics for counting page visits, and both functions will set cookies on your computer.

  • Cookies are records about you or your use of websites that are created by a web page that you visit and written to a file stored on your computer. The cookie file can be read back by websites during the same or a later session.
  • Most Web browsers automatically accept cookies by default. You should be able to control if and when you allow cookies to be stored on your machine, and can view or delete any cookies stored.
  • We ask for your permission to set cookies, or we try to. 

3. Logging your visit.

Our website currently runs Drupal 7, and this records standard information about your visit, which we can read.

4. Online ordering.

If you don't want to pay for an order online, you can order by e-mail or post.
Our online ordering is currently supported by PayPal. You can read their policy statements; PayPal use cookies to manage your online order.

5. Online surveys

Our online survey service is currently hosted by 1and1. The policies associated with the online survey service are here.

6. Contact us

If you would like to contact us regarding this policy or other matters, details are on another page.


Comments about SHEU

"We would like to take part in the next ECM survey. We have found the data produced invaluable for supporting evidence in our SEF etc."

School Vice Principal

"Many thanks for a major contribution to the health of children in the UK and elsewhere over many years and putting in place the continuation of the Unit." Tribute from a Director of Public Health to John Balding, presented at his retirement lunch, May 2005

Director of Public Health

"One year (following the SHEU survey) responses from our Year 4 cohort caused us concern, so we put in place a number of team building, motivational projects. We then assessed their effectiveness by requesting the SHEU questionnaires for these pupils as Year 5's."

Learning Mentor

Any comments on specific survey questions that may have caused difficulty? No problems. My children were fully briefed before the survey and they understood that they could miss questions if they did not want to answer them. We did not have any children with any concerns regarding the survey at all.

Any comments on the use of the web site? No it was easy to use.

Any general comments on the exercise? The children really enjoyed completing the survey, It has lead to many positive discussions about our health and how we all have slightly different experiences and home lives.

Class teacher

"We were talking about (the SHEU survey) data at our recent NSCoPSE Conference, for PSHE advisers and consultants. It would be really helpful if some of this powerful data and the trends could be shared in the consultation around the PSHE Review. Colleagues shared their very positive experiences of (the SHEU survey). It provides excellent evidence of behaviour change for children and young people and of the impact of PSHE and wider interventions."

Personal and Social Development Consultant

"Please send an additional copy of our report - it is the most requested and borrowed item in the whole library." Health Promotion Unit

Health Promotion Unit

"Over the last twenty years you have achieved much. The surveys and subsequent reports have painted the clearest picture we have of what young people are doing and what they think." OFSTED 1998


 “The (SHEU survey) helped us to prioritise where we needed to be in terms of PSHE education. We delivered assemblies based on the evidence as well as curriculum development, and dealt with whole school issues – particularly in regard to pastoral care. The answers received to the question on the survey “Who are you most likely to approach if you needed help” worried staff as “teacher” was not a popular answer. Subsequently the staff asked themselves why this had happened and what needed to be done to address the issue. There was more emphasis on wider aspects of PSHE education delivery, which needed more attention.

To summarise, the (SHEU survey) allows the PSHE department to assess the impact of teaching and learning and modify future lessons accordingly. It allows our school to look at whole school issues such as the extent to which the pastoral care system is meeting the needs of our pupils. It helps us to do need analysis of our pupils. It helps to provide important evidence for SEF / the extent to which we are meeting wellbeing indicators / National Healthy School standards.”  

Secondary School Head

"I really appreciate the professional service which SHEU offers.  We have had a great experience working with Angela on the school surveys." 

Health Improvement Specialist

"I have valued greatly the work I have done with the team in Exeter, it has been a highlight of my years here." Health Promotion Specialist

Health Promotion Specialist