Website Policy

This policy has been developed to comply with the Data Protection Act 1998 and follows good practice guidelines from the Direct Marketing Association.


  1. We collect contact information from you to fulfil your orders or reply to queries.
  2. We might use this information to contact you again if you don't advise us otherwise.
  3. We try and protect any information we hold about you as securely as we can, however information supplied over the Internet is never completely secure.
  4. We use PayPal for sales functions will set cookies on your computer.

1. Your personal information

  • We collect contact information from you to fulfil your orders or reply to queries.
    • We might use this information to contact you again, particularly if you join our mailing list.
    • You can let us know when you give us the information or let us know now that you do not wish to receive further contact from us.
  • We will let you know what information we hold about you if you ask us, but we might make a charge for doing this (no more than £10).
  • We don't sell or share our mailing lists (e-mail or postal).
  • We take steps to secure our server from hackers and the premises have a monitored alarm linked to the police.

2. Cookies

We use PayPal for sales and Google Analytics for counting page visits, and both functions will set cookies on your computer.

  • Cookies are records about you or your use of websites that are created by a web page that you visit and written to a file stored on your computer. The cookie file can be read back by websites during the same or a later session.
  • Most Web browsers automatically accept cookies by default. You should be able to control if and when you allow cookies to be stored on your machine, and can view or delete any cookies stored.
  • We ask for your permission to set cookies, or we try to. 

3. Logging your visit.

Our website currently runs Drupal 7, and this records standard information about your visit, which we can read.

4. Online ordering.

If you don't want to pay for an order online, you can order by e-mail or post.
Our online ordering is currently supported by PayPal. You can read their policy statements; PayPal use cookies to manage your online order.

5. Online surveys

Our online survey service is currently hosted by 1and1. The policies associated with the online survey service are here.

6. Contact us

If you would like to contact us regarding this policy or other matters, details are on another page.


Comments about SHEU

"The system works and I find quite a lot of it useful in my work. I've also recommended it to others."

Teenage Pregnancy Manager

"On behalf of all the health promoters in Scotland I would like to say a big thank to you and your colleagues for your excellent work over the years. This includes not only your survey work but your role as a visiting examiner in Scotland and adviser on course development."
Tribute from a Health Commissioner to John Balding, presented at his retirement lunch, May 2005

Health Commissioner

"The data from last time were spot-on and we have done lots of work with it. We are very keen to repeat the survey." Headteacher


"I would like to say how much we appreciated the work you and your team have put in to this project, a big thank you for the excellent reports that you have completed on our behalf." Assistant Director of Public Health

Assistant Director of Public Health

I would be extremely interested to see the results as I know how useful this information has been to the other schools in the


At the time, the results were very useful and the feedback report very useful and insightful. Significant changes will occur in our schools health and wellbeing provision next year and conducting another survey will certainly help me to ensure I am planning effectively for the needs of our pupils.

Head of Health and Wellbeing

I would just like to say thank you very much to Angela, yourself and all of the SHEU team for making the [survey] so successful. The survey has been well received and we are using data in new ways to help support work on local Public Health priorities.

Senior Public Health Specialist

"We use the data to inform whole school practice: Pastoral programmes for target groups of pupils; Items for discussion with School Council; Information to help us achieve the Healthy School gold standard; To develop and dicuss with pupils our Anti-Bullying Policy; Targeted whole class sessions with the Police Community Support Officers; To share pupil perceptions of all aspects of their school life with parents, staff and governers." 

Learning Mentor

"Many thanks for a major contribution to the health of children in the UK and elsewhere over many years and putting in place the continuation of the Unit." Tribute from a Director of Public Health to John Balding, presented at his retirement lunch, May 2005

Director of Public Health

"The data for (us) are very useful ... This is especially important when evaluating the impact of interventions regarding alcohol or other areas, as the survey data are likely to provide an earlier indication than routine data sources."

Specialist Registrar in Public Health