Quality statement

At SHEU, we strive to achieve the highest obtainable quality in all our activities and are committed to continuous improvement of our services.
 
Quality Assurance is overseen by the Directors and senior managers. QA procedures are documented in the QA Manual and communicated to staff through meetings, presentations and messages. A monthly meeting reviews procedures and changes to practices agreed where necessary. The QA Manager then implements and promotes these.
 
SHEU has a complaints policy and procedure, outlining the process whereby research participants can make a complaint and providing a timescale for responses to that complaint. SHEU has exacting internal quality assurance procedures which ensure that projects are managed effectively and delivered to time and budget.

If you would like to know more about SHEU's approach to quality assurance and/or wish to make a complaint, please contact the Manager responsible for Quality Assurance.
email: sheu@sheu.org.uk

Topics: 

Comments about SHEU

"I have valued greatly the work I have done with the team in Exeter, it has been a highlight of my years here." Health Promotion Specialist

Health Promotion Specialist

"The credit goes to you for the fabulous information the survey yields!"

Assistant Director Schools and SEN

"The system works and I find quite a lot of it useful in my work. I've also recommended it to others."

Teenage Pregnancy Manager

"Within the curriculum, we are part of the Healthy Schools programme - and the local, Director of Public Health Award. We cover many facets of health from emotional intelligence to safety education and our very strong, Anti-Bullying and Child Protection programmes. You can imagine our delight when the Local Authority and our school nurse made the following comments after we took part in the regional Schools Health Education Unit Survey: " Head Teacher.
“This was an amazing set of outcomes and really good evidence that (your school) is doing a wonderful job in prioritizing the health and well-being of its pupils … Well done to staff, governors and parents for all your work on this through the Director of Public Health award and other strategies. It is very clear that pupils feel happy, safe and involved at the school and your caring ethos shines through this data.”
Healthy Schools Coorduinator.

 

Headteacher & Healthy Schools Coordinator

"Please send an additional copy of our report - it is the most requested and borrowed item in the whole library." Health Promotion Unit

Health Promotion Unit

"I would like to say that this survey was very useful and made me realise things about PE and health that I had never realised before......Food at school is groovy, especially if your school does Jamie Olivers School Dinners. Viva apples and thanks for the survey." Female pupil, 13 yrs old

Female pupil, 13yrs

...our analyst here in Public Health- is beside himself with excitement about all the juicy data pouring in...he can't wait to get his hands on it!!!!
He is happier than I have seen him for years.

Public Health Principal

"Many thanks for a major contribution to the health of children in the UK and elsewhere over many years and putting in place the continuation of the Unit." Tribute from a Director of Public Health to John Balding, presented at his retirement lunch, May 2005

Director of Public Health

I just wanted to write and tell you how much I enjoyed your talk at last week's conference.

Chief Executive, substance use charity

"You have made a truly significant contribution to health education and health promotion of young people in, not only England, but all over the United Kingdom and beyond." Colleague from NHS Scotland paying tribute to John Balding, presented at his retirement lunch, May 2005

NHS Scotland